An All Access Pass and tickets are both ways to access films and panels at DC/DOX, but they differ in key aspects. An All Access Pass grants entry to film screenings or events, with a reservation and subject to availability, offering flexibility to attend multiple screenings or events. Reservations are embedded in a QR code on your pass. On the other hand, individual tickets are suitable for those interested in attending one or a small number of specific films or events.
A festival pass grants you priority access to all DC/DOX offerings – film screenings, panels, parties, and networking events. As long as seats remain available, you are welcome to walk into any screening or event with your pass. However, you are strongly encouraged to reserve seats in advance, as films do sell out; the All Access Pass does not provide access to screenings that are sold-out, but it does offer you priority on all standby lines. Detailed instructions on how to register and utilize your pass will be emailed to you.
A festival pass grants you priority access to all DC/DOX offerings – film screenings, panels, parties, and networking events. As long as seats remain available, you are welcome to walk into any screening or event with your pass. However, you are strongly encouraged to reserve seats in advance, as films do sell out; the All Access Pass does not provide access to screenings that are sold-out, but it does offer you priority on all standby lines. Detailed instructions on how to register and utilize your pass will be emailed to you.
Festival passes can be purchased through the festival’s website in the “Attend” section, under “Tickets and Passes.”
The All Access Pass includes priority access to: (1) all film screenings + post-screening discussions, including Opening, Closing, Centerpiece, and Spotlight. Note: passholders can reserve one ticket per screening, while seats are available, in any given time frame; (2) all “Reality Check” panels and workshops; (3) Opening and Closing Night parties; (4) priority on standby lines at all festival venues; (5) an exclusive DC/DOX tote bag.
The All Access Pass includes priority access to: (1) all film screenings + post-screening discussions, including Opening, Closing, Centerpiece, and Spotlight. Note: passholders can reserve one ticket per screening, while seats are available, in any given time frame; (2) all “Reality Check” panels and workshops; (3) Opening and Closing Night parties; (4) priority on standby lines at all festival venues; (5) an exclusive DC/DOX tote bag.
You are able to cancel any reservation before the start of showtime, and register for anything else as long as the program is not sold out. If a program is sold out, your pass will give you priority on the standby line.
We strongly encourage you to reserve tickets in advance to any program you wish to attend. If you have not reserved in advance, you can show up to the screening venue with your pass, and as long as the program is not sold out you will be able to attend. If a program is sold out, your pass will give you priority on the standby line.
We hold standby lines at all sold-out film programs, and begin to release any available seats to the standby line 10 minutes before the program’s start time.
Passholders have priority on the standby line.
The festival pass is non-transferable and is intended solely for the person associated with the pass.
Yes, by all means. You can purchase as many passes as you wish, and designate the passes as gifts. We will require the names and email addresses of your recipients.
If you lose your festival pass, contact the festival organizers immediately via email at info@dcdoxfest.com and write “lost pass” in the subject line, or stop by the Festival’s box office and we will replace your pass for you.
You may cancel your pass or tickets for a full refund up to 72 hours before the start of the festival, Monday, June 10, 11:59pm EST–after which time passes and tickets are non-refundable. Please note: credit card processing fees are non-refundable at all times.
You can pick up your pass at either the DC/DOX Box Office located at the Eaton Workshop Hotel, between 9am-6pm during the festival, June 13-16 –or at the E-Street Cinema ticketing desk from 9am-6pm on June 14-16. See Venue page for address details. You will need to provide identification.
You can pick up passes for someone else with a letter from that recipient granting you the right to do so.
The Eaton Workshop is the festival’s hospitality headquarters, located within easy walking distance to a number of the festival venues, as well as the Smithsonian museums, Black Lives Matter Plaza, and Capitol Hill. It is also home to one of the festival’s screening venues, The Eaton Cinema, and the festival box office. Festival guests can book their stay at the boutique hotel.
There are three major airports in the Washington, DC region: Ronald Reagan Washington National Airport (DCA), located just 15 minutes from downtown DC; Washington Dulles International Airport (IAD); and Baltimore/Washington International Thurgood Marshall Airport (BWI).
If you’d rather travel to DC on the ground, we are just an Amtrak away. Amtrak has frequent daily departures from major cities throughout the Northeast, Southeast, and even Chicago. Trains arrive at Union Station, bringing you to the heart of DC. Amtrak offers large spacious seats, plenty of legroom, free WiFi, and you can bring two carry-ons and two bags for free. If you book over two weeks in advance, you can get the best fares with Amtrak Saver Fares.
DC/DOX is committed to ensuring all patrons can access our programs and facilities easily and equitably to the best of our ability. We work with the management teams at our festival venues to address a range of accessibility needs.
If you require specific accommodations during the festival, please email us 72 hours in advance: coordinator@dcdoxfest.com. We will do our best to honor your request.
DC/DOX invites you to take part in the Film Event Accessibility Scorecard, presented by FWD-Doc in partnership with Film Event Accessibility Working Group with the support of Film Festival Alliance, and in association with 1IN4 Coalition.
If you attended DC/DOX, we want to hear your experience as a filmmaker, speaker, panelist, patron, and more. Take 15 minutes to participate in the survey and provide our event organizers with meaningful feedback that can help us create more accessible events.
Accessible seating is available at all festival venues. If you would like to pre-reserve a wheelchair/accessible seat at one of our theaters, please contact us in advance at coordinator@dcdoxfest.com.
If a film includes Closed Captioning or Open Captioning, it will be indicated on the film page with these symbols.
Depending on the venue, a range of devices may be provided by the theater to facilitate closed captioning. If a venue offers Closed Captioning devices, it will be indicated by the CC symbol on the Venues page.
To request a Closed Captioning device, please contact us 72 hours in advance at coordinator@dcdoxfest.com.
Assisted Listening Devices improve sound transmission for individuals with hearing loss. Film screenings at E-Street Cinema offer Assisted Listening Devices. Please email us 72 hours in advance of the screening to ensure the availability of these devices: coordinator@dcdoxfest.com.
If a film has subtitles, this information will be noted in the film description.
If American Sign Language live interpretation is provided, it will be indicated in the film program with this symbol. If you would like to request ASL at a screening, please email us as soon as possible, and no later than Thursday, June 6, to give us ample time to support you: coordinator@dcdoxfest.com. We will do our best to honor yoru request.
The text on our DC/DOX website, which includes all of our festival programming, can be enlarged and viewed for better clarity. You can view our Accessibility Menu by clicking the blue icon in the right corner.
All of the Reality Check panels taking place in the Planet Word Friedman Family Auditorium offer live captioning through “Stream Text”. You can access captioning on your personal device (phone, iPad, computer) via a QR code provided on-site.
